Frequently Asked Questions

Your Help Center

Have a question? Want to know a bit more about the rental process, our company, or the brands we carry? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.

Does a guide have to come ?

Yes. All of our services include a Licensed Guide. Our licensed guides are on their own jet ski, while you drive another. Our Licensed Guides will escort you on routes that are designed to provide optimal views of Tampa Bay without you needing to know where to go. This does not mean you are not able to rip around freestyle, our Guide simply leads you out to the best area of the water to do so.

How fast can I go on ?

That’s up to you. Your speed is not restricted. Go as fast or as slow as you want. We only ask that you stay within sight of our Professional Guide. While you will be following a guide you will have more room to operate the ski at a comfortable speed for you.

How many people can ride one jet ski?

We will allow 1 or 2 people on one jet ski, provided the combined weight of the riders is under 410 pounds, as long as both riders have met the State Requirements .

Can we switch drivers during a ride ?

Yes. If you are on a Double Rider and the passenger wants a turn driving, as long as both drivers are 18 or older and completed the state mandated Boat Florida Rental Course, you may switch during the tour only at a designated area allowed by your guide.

What's your cancellation policy?

Late arrivals will cut into your riding time and be subject to a non-refundable forfeit of the deposit & reservation. Absolutely NO-REFUND

What is the minimum age to come on a jet ski at our location ?

To rent a jet ski in the State of Florida, you must be at least 18 years of age. 16 years of age or older if a parent or legal guardian is present. No Minimum age requirements for passengers.

How can I tip my Licensed Guide ?

If you would like to leave gratuity that can be done in cash, via Venmo, Cash App or by asking to add it to your credit card on file. 100% of the gratuity goes to your Guide.

Is there a place to store my belongings?

yes

What happen if i wreck or cause a engine light on the jet ski before inspection?

If you wreck the jet ski you will be responsible for all damages and repairs